Submitted by Paula Robertson
Minto Communities USA has received seven 2023 Eliant HomeBuyers’ Choice Awards. The awards are presented annually to home builders judged by their own home buyers to have provided the best customer experience. Award-winning builders were selected based on results from 190,000 surveys administered by Eliant to all of the recent homeowners of more than 200 major home builders throughout the U.S.
Minto received the first place HomeBuyers’ Choice Award in the category of First Year Quality: High-Volume Builders. The award recipient is selected based on the key survey measure of “Overall, I am satisfied with the quality of my home.” Minto also received the third place award for First Year Customer Service Experience: High-Volume Builders.
Minto construction representatives received five Construction Representative of the Year awards. David Williams received the first-place award, while Chad Dennis and Matt Cole tied for the third-place award, in the High-Volume Survey Responses category. Oscar Jaimes received the first-place award and Bob Richards received the fifth-place award in the Medium-Volume Survey Responses category.
“We are thrilled to honor these exemplary builders and representatives who have achieved outstanding levels of customer satisfaction,” said Eliant President Fernanda Luick. “Consumers have so many choices when selecting a home builder — it is important to recognize those who demonstrate excellence in customer experience.”
Eliant has long been recognized as the nation's leading provider of customer experience management services for U.S., Canadian, and Middle East building firms. Eliant’s customer experience monitoring, training and consulting services are considered to be the industry gold standard.
Minto Communities USA, headquartered in Florida since 1978, builds master-planned communities and homes in Florida and South Carolina. Active communities include Latitude Margaritaville Daytona Beach in Daytona Beach, Florida; Latitude Margaritaville Watersound near Panama City Beach, Florida; Latitude Margaritaville Hilton Head in Hardeeville, South Carolina; The Isles of Collier Preserve in Naples, Florida; and Westlake in Palm Beach County, Florida. Minto recently announced plans to expand into Texas with the Latitude Margaritaville brand.
For information on Minto Communities, visit www.mintousa.com. Follow Minto on Facebook and Instagram at MintoCommunitiesUSA and on Twitter @MintoCommUSA.
About Minto Communities
Minto Communities USA, based in Florida since 1978, has represented integrity, financial strength and enduring value for over 45 years. Minto builds exceptional new homes and communities to meet every lifestyle, with more than 33,000 new homes built in 48 communities. Minto is dedicated to continuous improvement in design, quality and customer experience.
These are just some of the elements that set Minto apart as an exceptional homebuilder and community developer and have earned the company national recognition that includes consistently high rankings from Eliant Customer Service Surveys. Minto has been recognized with multiple national awards from the National Association of Home Builders (NAHB) for community and home design, including Best Single-Family Community Over 100 Homes for Westlake in the City of Westlake; Best Mixed-Use Community and Best Clubhouse for The Isles of Collier Preserve in Naples, Florida; and Best Clubhouse for the Harbour Isle Beach Club in Sarasota-Bradenton, Florida. Minto is also recognized throughout the homebuilding industry as an expert in developing active-adult communities. The NAHB named Minto Communities as 2019’s 55+ Builder of the Year.
Minto’s Latitude Margaritaville Daytona Beach was awarded 55+ Community of the Year for 2019, and Latitude Margaritaville Hilton Head was awarded 55+ Community of the Year for 2020. Four of Minto’s five master-planned communities were named among the top 25 on the John Burns Real Estate Consulting list of Top 50 Master-Planned Communities in the United States for 2022.
